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The Cruise Experts International, Inc. Earns Esteemed 2015 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

The Cruise Experts has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015.

The Cruise Experts has strived to give the very best customer service to all of our valued clients since opening in 2004. We are proud to have earned this prestigious award from Angie’s List and look forward to providing World Class Service for many years to come! We are a full service agency that offers concierge service to our clients by booking resorts, tours, land packages, and we specialize in cruises.

“Only about 5 percent of the Travel Agents in The U.S. have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”

Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

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 Angie’s List helps facilitate happy transactions between more than three million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

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Margolf Cruise

Hello Robin and your Entire Crew,

 

As you are aware, our family has planned cruises exclusively with you for many, many years. (it’s actually too many years to count.) You have been straight forwarded with business tact, but also caring to each and every family member. You have come to know our personalities and what each of us would like or not like. This illustrates your dedication to our cruising needs.  And when we ask for a favor, you try your best to help make it happen. You have become our personal Cruise Planner Blessing! This is why you will continue to have our entire families’ cruising business.

 

So, of course, I would call upon you to help me plan my husband, Jeff’s 50th Birthday Party Cruise, and you did not hesitate. You and your team were on point, on task and assisted with my every question and concern. During the planning phases, Robin helped ease my mind with the who, what, when, where and hows of this party cruise!  Since we had such a large group, your website and Facebook helped to keep our group well informed.

 

The cruise ship became our private venue or so it seemed to us.  We celebrated Jeff’s 50th Birthday with a Bang, as well as other birthdays and anniversaries to be tossed into the mix.  We really didn’t need a reason to celebrate, we were all thrilled and happy to be Cruising.  Our ports of call were what Jeff wanted!  Jeff’s Birthday theme, well let’s just say, everyone on the ship knew who we were.  From our adjoining balconies to our party favors, you and I had everything covered. Robin- all your special touches were noticed by each and every one of us…again!!!!!

 

Jeff’s 50th Birthday Party Cruise was a huge success!!!! My husband had the time of his life!  And for this my hat is off to you and I say, “A Thousand Thank Yous Robin!” I could not have done it without you.

 

Until our next cruise, Robin!  Which will be soon…

 

Godspeed, Denise

 

PS. The attached photo is some of our group on Jeff’s favorite Island.  It was a GREAT Day! 😉

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